Terms of Service

XAVERLINA is operated by HORSE AT HOME, 85 Ancien Chemin d'Evenos, 83330 Evenos, France. You may contact us at support@xaverlina.com or +33 7 86 75 00 14.

We aim to describe and photograph products accurately. Natural materials and screen settings may produce small variations in colour, texture or finish. Product availability may change, and placing an item in the shopping bag does not reserve it.

Submitting an order is an offer to purchase. A contract is formed only when payment is authorised and we send an order confirmation. We may cancel and refund an order affected by a pricing error, suspected fraud, unavailable stock or an address we cannot serve.

Product prices are displayed in the store currency. Delivery charges, taxes and the final order total are shown before you submit payment. Payment is processed securely by the methods available at checkout.

Our normal dispatch time is 3–5 business days, followed by an estimated delivery time of 10–15 business days. Full details, including possible delays and international charges, appear in the Shipping Policy.

Eligible returns, exchanges, exclusions and refund timing are explained in the Returns, Exchanges & Refunds Policy. Nothing in these terms limits mandatory consumer rights that apply to your order.

You may use this website only for lawful personal shopping. Website text, design, graphics and original XAVERLINA content may not be copied, republished or commercially exploited without permission, except where the law allows.

We do not exclude liability that cannot lawfully be excluded. For matters not covered by mandatory consumer protection rules, these terms are governed by the laws applicable to HORSE AT HOME in France, and any mandatory rights available in your country remain unaffected.

We may update these terms when our services, business practices or legal obligations change. The version published on this page applies from its publication date. Questions may be sent to support@xaverlina.com.